CONVENIENT ACCESS
Today, many companies are deploying a Microsoft Teams strategy to enhance their communications between their employees. While this is a great form of communication for team members, it requires a separate system (your telephone) to reach people outside of your company.
By leveraging the benefits of a Hosted SBC (Session Border Controller,) Microsoft Direct Routing routes calls from within your Teams infrastructure to the PSTN (Public Switched Telephone Network.) Put simply, you can now make calls from within Teams not only to your team members but to anyone who has a phone anywhere.